An enhanced self-service solution for Imperial College London

Founded in 1907, Imperial College London is a public research university in London, renowned for its four main disciplines of science, engineering, medicine, and business, and attracts undergraduates from more than 125 countries.

With seven sites throughout central London and one in Berkshire, each campus has an associated library to provide resource for the college’s 17,000 students. In autumn 2019, the college wanted to upgrade their existing self-service equipment to allow easier issue and return and provide a more intuitive customer experience.