Installation & configuration

Expert installation and personalised configuration

Installation & configuration

Expert installation and personalised configuration

FULL SUPPORT

When you work with us, you can expect a complete service from start to finish. It’s always been important to us that we have our very own team of engineers who are highly skilled and trained specialists in our technologies. Many of our competitors outsource to external engineers. 

In our company, we prefer to employ our own engineers and train them in our products so they can collaborate closely with our customers to create successful long-lasting bonds and partnerships.

We specifically tailor our products, technologies and our support services to every client to ensure they have the highest quality experience with us to optimise their service provision and outcomes. 

FULL SUPPORT

When you work with us, you can expect a complete service from start to finish. It’s always been important to us that we have our very own team of engineers who are highly skilled and trained specialists in our technologies. Many of our competitors outsource to external engineers. 

In our company, we prefer to employ our own engineers and train them in our products so they can collaborate closely with our customers to create successful long-lasting bonds and partnerships.

We specifically tailor our products, technologies and our support services to every client to ensure they have the highest quality experience with us to optimise their service provision and outcomes. 

FEATURES & BENEFITS

Personalised installation & configuration

FEATURES

As an integral part of our service, these features enhance your work processes:

  • Delivered by trained employees and not contractors

  • Managed through integrated ERP system

  • Feedback ensures continual improvement

BENEFITS

The benefits of flexible installation and configuration are clear:

  • All stakeholders are involved

  • Our engineers will go the ‘extra mile’ to ensure that everything is operational

  • The projects are delivered successfully on time and budget

OUR PROCESS

A clear custom-made process

AdvaNova has a trusted process to ensure that all systems are delivered on time, on budget and meets our customers’ expectations. We discuss this transparent process in detail with our customers to make sure a clear order is agreed and an appropriate timeline is approved. 

As experienced practitioners, we can offer insightful advice about the process as a whole and about individual details – it’s our job to make sure you’re happy with every stage.

We oversee and manage the entire process from order, through to integration and build, efficiently delivering through an integrated ERP system. 

We keep things simple and streamlined by following three key steps:

SETUP

We create a detailed plan with complete visibility in collaboration with all parties. Plus, the seamless handover process from sales to operations ensures that all stakeholders are aware of project requirements. A templated and detailed plan is then created to be fine-tuned in collaboration with all stakeholders. 

MANAGE

Managing and overseeing the project process is vital in ensuring that all tasks are allocated and completed in a timely fashion. A keen eye is kept on the critical path and all stakeholders are regularly updated on the progress.

REVIEW

We believe regular reviews heighten insight and clarify our working processes. We also perform evaluations at the completion of a project that involve customer feedback to highlight any learning points for future project delivery. This also includes a critical review to see if the delivery of systems can be enhanced or streamlined for continuous improvement. 

See some of our installs & configurations

View More

Valued clients

Some of our clients have been with us since 1972! We deliver great customer service that is market leading and differentiates us from our competitors.

We are proud to partner with these highly valued clients.

Valued clients

Some of our clients have been with us since 1972! We deliver great customer service that is market leading and differentiates us from our competitors.

We are proud to partner with these highly valued clients.

WANT TO LEARN MORE?

Contact us to arrange a consultancy call today!

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Contact

Copyright 2022 @ AdvaNova

Contact

Copyright 2022 @ AdvaNova